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CRM

CRM software for small businesses
so no lead slips through the cracks

Log every lead with a priority, city, best time to reach them and a follow-up date. Follow-ups show up on your calendar, and the numbers tell you which kinds of customers actually buy.

What you can do with it

01

Every lead in one card

Name, several phone numbers, address, city, priority and notes — plus the full history of every follow-up.

02

Follow-up reminders

Set the next follow-up date and it appears on your calendar and your daily notification, so no lead is left waiting in a spreadsheet.

03

Win/loss analytics

Track your win rate over time. When a deal is lost, record why — and see which reasons cost you the most.

04

Categories & invoices

Group leads into categories, compare conversion by category, and issue invoices right from the customer’s record.

A CRM your team will actually keep up to date

Most CRMs get abandoned because updating them is extra work. PCM’s CRM sits in the app your team already opens every day: logging a follow-up takes seconds, and a won lead becomes a project without retyping anything.

Filters by status, priority, city and date range keep even a long pipeline readable, and every list exports to Excel.

Frequently asked questions

A CRM (customer relationship management) keeps all your leads, calls and follow-ups in one place so no sales opportunity is forgotten. In PCM, the CRM is connected to your calendar, projects and accounting.

Yes. Each lead’s next follow-up date appears on the calendar and agenda of the person responsible, with a notification on the day.

Yes. When a deal is lost you pick the reason from a shared list, and reports show the share of each reason.